Shipping & Return Policy

Xtreme 9000 Finishes have these guidelines for product handling.

How We Ship:

Due to the combustible nature of our products, air/expedited delivery is not available. Shipping is restricted to the continental United States ground transportation only.

 
Sales Tax:

Sales tax will be charged for items shipped to Missouri addresses.

 
Package Inspection:

Please inspect packages immediately upon delivery. If your package / product arrives in damaged / unacceptable condition, refuse shipment and contact Xtreme 9000 Finishes immediately.

 
Return Policy:

Customer is responsible for visually inspecting the product for correct color match before application. If you are not satisfied in any way with a product from Xtreme 9000 Finishes, you may exchange or return the item in new condition within 30 days from the date the order was shipped. Any and all returns must be authorized by Xtreme 9000 Finishes. Unauthorized returns may not be accepted. If product can not be returned in resellable condition, this voids the return policy. Please contact us for return instructions.

 
Return Credit:

When an item has been returned in accordance with this policy, a product refund will be processed back to the buyers credit card used. We will not refund shipping charges.

 
Return Shipping Charges:

Shipping charges are not refundable. Once the package has been shipped, shipping charges and return shipping charges are the sole responsibility of the customer unless the item shipped does not match the invoice.

 
Return Shipping Instructions:

The customer is responsible for the condition of all returned items. All merchandise returned to Xtreme 9000 Finishes that has been damaged, as a result of return shipping, will not be credited. To avoid this inconvenience, please purchase insurance for all return packages.

 
Return Notification:

If for any reason you need to return merchandise, you must contact Xtreme 9000 Finishes prior to shipping it in order to receive proper instructions and authorization. If possible, simply send your return request as a reply to your shipping confirmation email. Any returns received without prior notification may be refused.

 
Warranty Information:

Xtreme 9000 Finishes is the manufacturer of the products we offer. We have a 100% Satisfaction Guarantee and a Product Lifetime Warranty (25 years) on all of our products. We can resolve most issues, and while can not be held responsible for shippers mis-handling of packages, we will assst you in any claim charges you might occur during shipping .